Reality Bytes #23 – Introducing Nexthink Assist w/ Paul Gentile
Last month saw the release of Nexthink Assist, an AI-powered virtual assistant for Digital Employee Experience (DEX). On today’s Reality Bytes, special guest Paul Gentile (Nexthink VP of Product...
View ArticleWhat Are You Reading? Essential Books for IT Professionals
Summer is the ideal time for IT professionals to broaden their horizons, gain fresh perspectives, and explore the ever-evolving landscape of technology. Whether you’re seeking inspiration, knowledge,...
View ArticleThe DEX Show | Podcast #61 – Humanizing IT: A Paradigm Shift for Better User...
In this episode of the DEX Show podcast, Tom and Tim welcome special guest Katrina McDermott, author of the hugely successful new book “Humanising IT.” Katrina’s experience as a consultant and...
View ArticleBeyond the Developers: How IT Can Drive Green Coding Initiatives
If you work in End-User Computing and think Green Coding is a software developer’s problem, think again. Below, I’ve included everything* you need to know about Green Coding and how your role, no...
View ArticleChatting with AI about Digital Employee Experience
If you’re in touch with the Digital Employee Experience (DEX) community you probably already know about the latest offering from Nexthink— a generative AI tool called Nexthink Assist. This is a...
View ArticleClik here to view.
Sustainable IT Is the Future & The Future Is Now
At Nexthink, we are committed to supporting our customers as they accelerate sustainable IT improvements in the global fight against climate change. Through our Sustainable IT solution, we aim to...
View ArticleReality Bytes #24 – Cracking the Code of IT Budgeting
In this episode of Reality Bytes, hosts Tom and Tim, alongside panelists Megan, Oriana, Dina, and Sean, delve into the world of IT budgeting. The discussion explores the key components of IT budgets...
View ArticleThe DEX Show | Podcast #62 – The future of ITIL & DEX w/ Matt Beran
Ticket Volume’s Matt Beran joins the show to discuss various aspects of the confluence of digital employee experience (DEX) and service management. The crew explores key elements of delivering a good...
View ArticleClik here to view.
How IT Can Change Employee Behavior
Technology is central to enterprise business strategy today – that goes without saying. From customer experience to ESG goals, digital technology plays a central role in in the day-to-day and strategic...
View ArticleReality Bytes #25 – DEX and Learning
Learning and training is a fascinating area in the B2B software space. On the one hand, the chance to learn new technology is always a career opportunity – but how do (or should) vendors work to...
View ArticleNo, It’s Not Always the Network (IT Stories from the Road)
‘IT Stories from the Road’ is a series of first-person stories told by IT professionals. If you’d like to share a story, email us at dexhub@nexthink.com! — The Cat’s Out of The Bag As part of my...
View ArticleFlipping the Script on IT Guesswork
There’s a lot of guesswork in Corporate IT, probably more than most would admit. Even with the most advanced cutting-edge Endpoint Management tools at your disposal, you’ll still have to make decisions...
View ArticleThe DEX Show | Podcast #63 – Experience Rebels: fighting for the DEX tipping...
Fantastic writer and DEX specialist Josh Sultan joins the DEX Show with Tim and Tom for the first time. They discuss: Obstacles to DEX adoption, particularly traditional attitudes in leadership...
View ArticleIf You Invented Distributed Computing Today, Would You Keep the Support Model?
‘IT Stories from the Road’ is a series of first-person stories told by IT professionals. If you’d like to share a story, email us at dexhub@nexthink.com! Bad Habits Die Hard Something struck me the...
View ArticleReality Bytes #26 – Unmasking ‘Fake DEX’
Welcome back to another exciting episode of the DEX Show’s Reality Bytes series! In this episode, we dive deep into the past, present, and future of digital employee experience (DEX). Joining Tim and...
View ArticleClik here to view.
How to Reduce MTTR using Nexthink Amplify
The lack of proper insights can make diagnosing incidents difficult. Another factor that can contribute to this is agents having to switch between various tools to remediate user issues. The delay in...
View ArticleLet’s Talk Numbers: 15 Indispensable Stats about DEX & End-User Computing
Nexthink has published dozens of surveys over the years that shine a light on the growing complexity of End-User Computing and the growing category of DEX. Whether you’re new to the space or an...
View ArticleThe DEX Show | Podcast #64 – From Remote Work to AI, The Evolution of HR and...
In a superbly entertaining episode of The DEX Show, Tim and Tom are joined by special guest Greg Sanker (Principle Advisory Director, Info-Tech Research Group) to delve into the ever-evolving...
View ArticleReality Bytes #27 – Engineering Infinity (w/ Julien Machon)
In this episode of Reality Bytes, the guest is Julien Machon, an engineering manager at Nexthink. Julien joins Dina and Tom to delve into the modern tech vendor landscape and examine the different...
View ArticleThe DEX Show | Podcast #65 – Culture Matters: doing DEX properly (w/ Roy...
Roy Atkinson (writer, analyst, speaker, and CEO at Clifton Butterfield) joins the show, to look at the analogies between the adoption of Enterprise Service Management, and modern-day Experience...
View Article