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Your Service Desk Is Struggling – Amplify Can Help
Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years,...
View ArticleThe DEX Show | Reality Bytes #17 – Amplifying Amplify, w/ Andy Philp
On this week’s Reality Bytes, Tim Flower, Tom McGrath, Sam Holzman and Dina Elshawaf are joined by Andy Philp, product marketing director at Nexthink. Andy sheds light on one of most innovative new...
View Article6 Emerging Job Titles Shaping Tomorrow’s IT Teams
As the hiring market continues its post-pandemic recovery, the IT industry has come to an interesting crossroads. IT professionals are more in-demand than ever before – and meanwhile, the...
View ArticleThe DEX Show | Podcast #54 – The Human Factor w/ Satyam Kantamneni
Have you ever wondered why some digital apps – and digital workplaces – offer smooth, enjoyable user experiences, while others can’t seem to figure it out? This week’s episode of the DEX Show will...
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How to keep Windows Up to Date using Nexthink
Windows updates are important for device health, performance, and security patches. Yet no update happens without issues. Sometimes, Windows fails to update on some devices within your ecosystem. When...
View ArticleThe Cost of Poor IT Visibility
This article originally appeared in APMDigest. IT leaders have a tremendous influence on how their organization functions, setting the tone for how their teams respond to digital transformation and...
View ArticleThe DEX Show | Reality Bytes #18 – Hardware and users (Turning it Off and On...
Inspired by some outstanding content on the DEX Hub covering the evolution of IT support, this week Sam, Oriana, Megan and Tom get stuck into the question of “perception vs reality” as it pertains to...
View ArticleIT Upskilling: A Comprehensive Guide
The evolution of the digital workplace has impacted many job functions, but none more so than IT. The technology that runs the modern workplace has grown more layered and complex, and IT professionals...
View ArticleThe Ultimate Guide to Digital Workplace Observability
The digital workplace has evolved dramatically over the past decade, both in terms of the increased reliance on technology for daily operations and the complexity of that technology. In order to manage...
View ArticleThe DEX Show | Podcast #55 – When AI Meets Automation w/ Charles Araujo
For his second appearance on the DEX Show, author and analyst Charles Araujo offers a thorough, insightful and objective survey of the whole experience landscape. Araujo is able to sift the...
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How To Improve the Performance of SaaS Applications using Nexthink
In today’s dynamic and rapidly changing environment, organizations deploy most, if not all of their business solutions using SaaS applications. This fast-paced digital transformation makes it critical...
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How To Improve Poor Call Quality on MS Teams Across the Enterprise with Nexthink
Microsoft Teams is one of the most widely used collaboration tools today. Entire enterprises rely on MS Teams for cross-functional communication, project management, and productivity. If Teams has...
View Article4 Ways to Relieve Time-Pressure Costs
Corporate IT teams are under a lot of pressure to reduce costs in the short term without increasing incidents, service requests, escalations, and delays. This might seem like an insurmountable task,...
View ArticleEUC Professionals Choose Nexthink as Clear Leader in DEX
We’re honored and humbled to announce that popular Peer Reviews site, G2, has named us a Leader in DEX Management software. In a field of 18 other competitors, we’ve received the highest rating from...
View ArticleThe DEX Show | Reality Bytes #19 – Data Storytellers w/ Ashwini Ingale
How can data tell a story? That’s the question we answer on this week’s Reality Bytes, as Tom, Sean, and Oriana are joined by Ashwini Ingale, Nexthink’s Principal Product Designer, UX. Ashwini brings...
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Closing the Gaps in Desktop Virtualization
In virtual desktop environments, visibility into common employee experience problems has traditionally been limited. In most virtual desktop scenarios, what’s really being delivered is an instance of...
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5 Ways Nexthink Amplify Strengthens Your Service Desk
What does a normal day look like for your service desk? A flood of incoming tickets. Insufficient data to quickly find the root cause of issues. And a lack of remediation power to close tickets fast....
View ArticleThe Two Sides of Experience: Does the ‘Comfy’ IT Job Really Exist?
Managing the digital experiences of an entire workforce isn’t easy. But that’s what today’s IT professionals are tasked with: as DEX has become an essential priority in our increasingly digital...
View ArticleThe DEX Show | Podcast #56 – Employee Experience and Plato’s Cave w/ Dr....
The DEX Show welcomes back Dr. Brennan Jacoby, Philosopher & Founder of Philosophy at Work, to discuss recent developments in technology and the digital workplace from his distinct and unique...
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The Ultimate Guide to Software License Optimization
Software License Optimization is an important and expensive part of IT’s remit. The SaaS industry alone is expected to generate 883.34 billion by 2029, as the use of SaaS applications moves from common...
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