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Nexthink Included in Forrester’s “Now Tech: Continuous Resolution, Q1 2018”...
Imagine a world where downtime from IT disruptions are measured in minutes or seconds rather than hours or days. A world where employees are able to be more productive because issues are being...
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Recent DEJ Report Highlights Importance of Digital Employee Experience
Recently, industry analyst firm Digital Enterprise Journal (DEJ) issued the results of research the firm had done into what would be the most important factors for successful IT operations in 2018....
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IT Compliance Begins at the Endpoint
It’s becoming harder than ever for IT and security stakeholders to ensure compliance to carefully laid-out security strategies and standards-of-use protocols regarding IT usage. Nowadays, risk isn’t...
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What every IT Director needs to know about GDPR
There’s been tons of buzz around it for a while, but soon it will be here. The General Data Protection Regulation (GDPR) will take effect May 25, 2018, and will impact every company in any industry...
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Nexthink + Splunk = Complete IT Environment Visibility
Today, we have some exciting news to share with you all. We’re launching the Nexthink Splunk Connector to help IT managers enhance their Splunk implementations with real-time visibility – visibility...
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Back On Track: IT Operations And The Analytics Advantage
This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on March 21, 2018. IT operations has gone off the rails. It’s not the fault of hard-working technology...
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Like Bread & Butter: HR & IT are the Perfect Combo to Deliver the Ultimate...
According to an independent survey, 80% of executives rated employee experience as important or very important. One of the most significant ways we can improve the employee experience today is by...
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End-User Computing in the Enterprise: Everything’s Great Until the Big One...
Addressing System Failures Before They Wreak Havoc To quote the late Rodney Dangerfield, IT systems “get no respect.” We all rely on them to accomplish our jobs, pay our bills and carry on with our...
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Problems Happen in End-User Computing; The Key is How You Handle Them
Best Practices for Ensuring Faster MTTR Incident management means restoring normal computing services as quickly as possible to minimize the impact to the business. Yet, ironically, in a technology...
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Patch Problems Causing Windows Pain? Make it a Team Effort
Patch Problems Causing Windows Pain? Make it a Team Effort Patching Windows 10 doesn’t always go as planned. As noted by CNet, the OS has a bad habit of automatically updating devices to the latest...
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The Periodic Table of ITOps Tools
Visualize the IT Operations Landscape Through a Scientific Lense – The Periodic Table of ITOps Tools Free Resource Categorizes Critical IT Operations Solutions in Easy-to-Use Reference Tool, Helping...
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Seeds of Change: From SLA to XLA
Service-level agreements (SLAs) have become standard operating procedure for organizations. It makes sense: In a distributed digital world, companies need to ensure services will be available as...
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Digital Disappointment: Your Employees’ Top Five IT Frustrations
This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on May 23, 2018. Embracing digital is the new workplace directive: as noted by Forbes, 94% of executives have...
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Changing the Game: Four Fresh Strategies to Boost Cyber Resilience
The numbers are in, and it’s not great news: it now takes companies 206 days on average to detect a data breach. Research firm Ponemon suggests companies aim for internal detection with 100 days or...
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What’s the Secret to Employee Happiness? A Productive Digital Workplace
We’ve all heard the age-old advice: keep the customer happy and business moves forward. This line of thinking has extended into the digital world, fostering a focus on user and customer experience in...
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What’s on Your Summer Reading List? Here are Some Suggestions from Us…
As we enter the thick of summer, you’re no doubt looking forward to taking a little time for rest & relaxation while the weather is nice. If you’re heading to the beach, you’ll want to make sure...
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What AI Enthusiasts Don’t Want To Talk About
This article, written by Vincent Bieri, Nexthink Co-founder, first appeared on Forbes on July 16, 2018. Artificial intelligence (AI) is an unstoppable force. As noted by Martech Today, AI is already...
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What IT Sees Is Not What Employees Get (Yet!)
Metrics make IT run. Service-level agreements (SLAs) help quantify nebulous concepts like uptime and application performance — combined with agile monitoring tools, many tech teams now enjoy “green”...
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When IT Goes Beyond Software Updates and Rollouts, Employee Productivity...
Let’s say you’re at work and your IT department just updated one of your key business applications to a newer version. You kick off your work day and the new tool is helping you crush deliverables...
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Addressing the Last Mile of the IT Security Chain: The Employee
Just listen to the news and it’s obvious that data security is a top concern of companies and individuals everywhere – and rightly so. While there are many ways that data can be compromised, often...
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