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“Information Overload”– Managing your post-VDI project
For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs,...
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Nexthink’s Platform Gets a Facelift
Nexthink is proud to announce our UI has a new and improved look. We feel confident that this change adds to the philosophy we preach here at Nexthink: to delight people at work. Aside from the visual...
View ArticleThe Achilles Heel – Why Our Competitors Fall Short
I often smirk when I hear or read about other companies pitching a digital experience management platform for IT support. To outsiders this claim may sound innocuous but after 30 years in IT I know...
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Powering the Digital Employee Experience for Remote Workers
The shift to remote work has taken place almost overnight for many companies, creating enormous challenges for both IT and employees. There are no months of planning, pilot rollouts, or performance...
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7 Remote Work Problems IT is Solving With Nexthink
The past several weeks have been anything but normal, especially for those in enterprise IT. Though every company is facing their own unique challenges, we have noticed that certain technical use cases...
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Your Last Local IP Address, Giving Context to IT’s Remote Worker Data
With millions of employees recently making the jump to remote work, some IT departments are finding themselves on unfamiliar ground, and with newfound stress and pressure. The stakes seem higher now....
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What 700+ IT Operations Pros Learned about Improving the Remote Work Digital...
Missed our webinar on remote work digital experience? Watch the recording here. It’s no secret that many IT departments are scrambling to support hundreds, and in some cases, thousands of new remote...
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Remote Working: Encrypt 15k Devices in 3 Days? No problem.
Right now, millions of people are working remotely for the first time, and they’re doing so on company laptops and mobile devices. And with millions of these devices now offsite, this throws but one...
View Article$25 Million Lost: Tech Issues Hit Businesses Where It Hurts
The phrase just a few months ago has never seemed to cover more ground than it does today. Well, just a few months ago, Nexthink commissioned a study with Vanson Bourne to find out the real state of...
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How’s Your Wi-Fi Signal? IT’s Remote Work Blind Spot
Close your eyes for a moment and think of the least tech-savvy person in your family. Ok, open them. This person, even with their limited tech skills, probably understands that the farther you stray...
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300 Tickets & Counting: Clearing Up Confusion Over Multi-Factor Authentication
Most remote employees are probably familiar with a security practice known as multi-factor authentication (MFA), even if they cannot technically define it. If you’ve ever tried to complete an online...
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Remote Working: VPN Problems? Discovering IT’s ‘Aha’ Moment
The recent shift to remote work has been anything but subtle for millions of people and their companies. And like many in IT Ops, our customers have been preoccupied with maintaining an error-free VPN...
View ArticleTake It From Fujitsu: Digital Employee Experience Is Everything
There has been a lot of talk about transforming employees’ digital experiences, but what does this really mean, and how can it be achieved? This is what Nexthink and its partner Fujitsu are solving...
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Back to Work, How IT Can Reopen The Office
I have good, bad, and good news for you. Let’s start with the first good news: After three months of uncertainty, several countries are starting to reopen their economies and plan their way out of the...
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Shadow IT: Why Tech Support Comes Up Short
The catchphrase “shadow IT” has always been a bit misleading in the world of tech support. Is using Dropbox instead of Google Drive akin to committing some seedy act in a dark alleyway? Jokes aside, it...
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Through the crisis: Nexthink customer stories (AXA IM)
For a lot of Nexthink’s technical professionals, 2020 has been one of the most challenging and rewarding periods of their professional lives. Our customer base was impacted globally by COVID-19, and we...
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Hospital’s IT Almost Wastes $900k on Hardware
After working in enterprise IT for over 20 years, I’ve come to the realization that most departments suffer from the same underlying contradiction. By nature, we IT professionals are a logic-seeking,...
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IT Eases WFH Transition, Cuts Down Agency’s Bureaucracy
Though there is an entire industry devoted to telling you otherwise, most people prefer to work for large organizations. On the one hand, their appeal makes perfect sense. Big employers offer higher...
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Through the crisis: Nexthink customer stories (ABN AMRO)
As we announced last week, the Nexthink ‘Through the Crisis’ series gives our customers a voice to talk about what the challenges of 2020 have been like for them professionally – working from home...
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Cracked – 5 Annoying Compliance Problems for IT & Flexible Work
Are most companies right now thinking ‘everybody back to the office’, or ‘remote work forever’? My guess is neither. There is still too much uncertainty for businesses to lean heavily towards one...
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